|
|
|
Frequently Asked Questions
At ShopAtDigital we understand how difficult it is to get to grips with a new website. Please find below a number of FAQs which may help answer any queries. Thank you
|
|
What if I cannot find the answer to my question?
Note, we continue to add questions to the site, if your question is not in the FAQ then please click here.
|
|
I couldn't find the product I was looking for
If you do not find the product you are looking then click here.
|
|
How much is the delivery cost?
On the majority of goods delivery is free otherwise for goods less than £100 we charge a flat rate of £4.50. Thats for any where in the UK!
|
|
What if the product I received is faulty?
In the rare case that there is a problem with the product you receive, then contact our helpdesk on 01274 759497. We will try our best to resolve the issue as soon as possible.
|
|
I would like to cancel an order I placed before it has been despatched
If you place an order which has yet to be despatched and would like to cancel the order, then please contact us and we cancel the order and provide you with a full refund.
|
|
What if I want to return my item?
You have the legal right to cancel your order within seven working days of receipt of the goods. You may cancel your order by:
(a) sending a notice of cancellation by e-mail, fax or post ensuring that you quote your name, address and customer reference number;
(b) where you have received the goods already, by returning the goods unopened together with the original invoice within 7 working days from the date you received the goods.
We will then refund you the purchase price of the goods upon inspection. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error. Please, ask us for details of the cost of returning goods.
|
|
|
|
DVD RECORDERS EXPLAINED
Difference between VCR and DVD Recorder
On the most basic level, a DVD recorder is like a VCR, except that it uses discs instead of tapes. You can record TV programs, play prerecorded videos, and so forth. The difference becomes evident when you see the vastly improved picture quality on a DVD recorder. At their higher quality settings, they can capture images with a resolution somewhere around 500 lines. This is more than twice as much picture detail as is captured in standard play VHS and is even better than S-VHS. DVD recorders excel when it comes to archiving material due to the increased longevity of a disc over a tape. It doesn't take long to work out that a 50-movie collection on DVD takes up considerably less space than the same collection on VHS tapes.
What does it mean by multi-region?
All DVD players are capable of playing back the standard DVD discs that you can buy in this country. However, the film companies have sliced the world into regions - America is region 1, Europe is region 2 and so on around the world. When purchasing your DVD recorder you need to ask whether it is multi-region if you are intending to play discs from different regions.
Recording times
All recorders offer various recording speeds to allow you to fit more material onto a disc. The standard options are for a 'high-quality' mode (one hour of recording), a 'standard' mode (two hours) and various 'long' or 'extended' modes offering anywhere from three to eight hours of recording. The increased recording time inevitably leads to a reduction in picture quality - the incoming data has to be compressed to fit more material onto the same amount of disc space.
Variable bitrate recording is a more flexible way of fitting more material onto a disc. It lets the deck respond to the changing data rate of the incoming signal, allocating more disc space to complex scenes and less to more static material. This ensures that disc space is not unnecessarily consumed by undemanding footage, while picture quality is maintained on difficult scenes.
Format DVD-R, DVD+RW to DVD-RAM?
Not all formats are compatible (will play on) with all DVD players. There are five different recordable-disc formats for DVD. The recordable DVDs most broadly compatible with standard players are DVD-R and DVD+R, which are write-once, non-erasable formats, with DVD-R having perhaps a slight edge. Most current-model DVD players will read at least one of these formats, and a substantial majority will read both.
Each of the write-once formats has a rewritable sibling, DVD-RW for DVD-R and DVD+RW for DVD+R, which can be re-used upto 1000 times. Some DVD players that don't have recording capability can play back rewritable formats, but many cannot. To make things more confusing, some machines can read one rewritable format, but not another. If you think there is a chance that you will take a disc you've recorded and play it on another machine, be sure to check that machine's specs to see which formats it can handle.
DVD-RAM offers high storage capacity, high-speed data transmission, exceptional picture and sound quality, fast random-access memory, and rewritability up to 100,000 times. A player must be specifically designed to support DVD-RAM, however, and most aren't. DVD-RAM recorders typically support DVD-R as a write-once format.
What are the advantages of a hard-disk drive?
Hard-disk recorders (known as HDDs) offer many benefits over DVD recorders when it comes to simply recording and watching off-air broadcasts. A hard-disk drive can hold more programming than a single DVD (around 40hrs on an 80GB drive) making it a more feasible solution for those needing to record several programmes in one evening, or for those going away on holiday or business. Picture quality is just as good as with DVD, so there is no compromise to be made there. For many people, of course, this is not enough. They want to be able to keep a programme to be enjoyed again later, perhaps years after broadcast. Programming can be transferred from the HDD to a DVD and stored. The disk space on the HDD can then be freed up and the picture quality of the recording won't be lost as it would be if the programme was copied onto a VHS tape.
The 'video jukebox' potential of a hard-disked DVD recorder is, however, just scratching the surface. It's easy to edit your recordings - usually with a random-access 'playlist' system that allows you to accurately define a series of clips or recordings to be played back in the desired order. It's also easy to copy (edited, or otherwise) recordings from the hard disk onto a removable medium like DVD-R.
|
|
LCDs EXPLAINED
Over the past 24 months the quality and popularity of these flat, slim and versatile LCDs has progressed so much. With their striking picture quality and extremely stylish design, it is said that these are fast becoming an object of desire. There are a vast array of models, styles and sizes, ranging between 13" - 45", allowing for use in a variety of rooms in the home. Most LCDs are now manufactured in the Widescreen format, though the old 'square', 4:3, screen style is still available. The LCD TV is nearly all screen and very little surround, creating a truly 'picture frame' image. Most are supplied with table top stands, though the option of using wall brackets is also available.
There are many other technical benefits. Usefully LCD's stay cool and consume little power. LCD will display most computer standards and all global video standards, including Wide Screen and HDTV. With most having speakers built-in they are thus ideal for many multimedia application, and installation is easy - you just plug and play.
TV or LCD Monitor?
Not all LCD monitors come with a built-in TV tuner and some are designed specifically as computer monitors. So make sure to double check that it is clearly for use as an LCD TV. Also you may wish to use your LCD TV as a computer monitor, again check that this is stated in the specification.
Technology
The extremely simplest way to understand the principle of the LCD Display Panel is to imagine a vast amount of coloured pixels sandwiched between glass panels and having a bright light shining from behind at various angles.
|
|
|
|
